My loved one seems so slow and “tired.” How long is his detox going to take?

First off, I want to commend you for calling with your concerns, and to assure you that the Sadaqat Clinic team is providing your loved one with the best possible care. I can have the detox specialist working with your loved one call you and give you an update on the status of his or her care, and the specialist can answer any other questions you might have about the detoxification process.

How do I help someone in denial?

Addicts will often to great lengths to hide their problem. Whilst you may have tried to challenge their behaviour, and received an angry or defensive reaction in return, their denial and dishonesty serves to fuel their addiction further. This is when professional help can make a crucial impact. We can provide a structured intervention programme that could make a huge difference to you and your family. Please speak to us today for support and guidance.

How do I confront addiction?

The word ‘addiction’ carries a heavy stigma. It is advisable to use phrases like ‘problem’ or ‘struggle’ when approaching someone. Fostering a caring, non-accusatory and non-judgmental dialogue could help them to open up to you without becoming angry or defensive. It is important however to highlight the effects of their alcohol or drug use and give an honest assessment of how it is affecting those closest to them. An intervention can be a powerful approach to manage these types of situations.

What do I do in an emergency?

If you, or your loved one, require emergency assistance please call 042-111-111-347 to speak to the relevant emergency service immediately.

Is the family involved?

Yes. Individual sessions and a family program are available. Again, this can only occur with direct written consent from the individual.

When should I visit my loved one and attend family group?

The family therapist assigned to your loved one will contact you about family group. Sadaqat Clinic can provide you with the family therapist’s e-mail and phone number so that you can contact him or her with any questions you may have.

How available is my family member’s counselor when I have questions or need to talk about what’s going on? Or should I be contacting someone else with questions?

Please feel free to always call the admissions team for any questions or concerns you might have about your family member. Our therapists typically call families once a week to update them on the client’s status and well-being. If you choose to contact the therapist, please remember that they are in therapy groups or individual sessions for most of the day. The therapists like to return calls at the end of the day, so if they don’t call back immediately you can be sure to hear from them by the end of the day.

Is it important to attend the Sunday family therapy sessions?

Yes! It is very important to attend the Sunday family therapy sessions because addiction is a family disease, and everyone—including you—is affected. I encourage you to also attend some local Al-anon meetings for further support and education on the disease of addiction.

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